Overview
corellecad Store respects your privacy and handles personal information in a careful and lawful way. This policy explains what information we collect, why we collect it, how we use it, with whom we may share it, and how you can exercise rights regarding your information.
Information we collect
We collect information you provide directly when you contact us, place an order, or submit a question. Typical information includes your name, email, telephone number, postal address and order details. We may also collect certain technical and usage details automatically, such as device type and browser, to help operate the store and troubleshoot issues.
How we use information
Your information is used to process and ship orders, respond to questions and returns, manage returns and refunds, and provide customer support. We may use contact details to send transactional messages about your orders and to respond to enquiries. We do not sell personal information to third parties.
Sharing and disclosure
We may share information with service providers who perform services for us (for example, warehousing and payment processing) and where required by law. These providers are bound to protect your information and may only use it to provide the contracted service. We may also share limited information when necessary to investigate fraud or other unlawful activity.
Cookies and similar technologies
The site uses cookies and local storage to enable basic functionality and to retain information such as items placed in a shopping cart. You can restrict or block cookies through your browser settings, but doing so may affect site functionality.
Data retention and security
We retain personal information only as long as necessary to fulfil the purposes described in this policy and to comply with legal obligations. We implement reasonable technical and organizational measures to protect data, but absolute security cannot be guaranteed.
Your rights
Depending on applicable law, you may have rights to access, correct, or delete personal information we hold about you, and to object to certain uses. To exercise these rights or ask questions about our practices, contact us at [email protected]. We will respond in accordance with applicable law.
Policy updates and contact
This policy was last updated on 12-Oct-25. We may update it to reflect changes in our practices or legal requirements. For privacy inquiries, please contact us at [email protected] or by mail at 13 Willow Cres., Mono, ON, L9W 6L4, Canada.
Making a privacy request
Send a personal-information request for corellecad Store, 13 Willow Cres., Mono, ON, L9W 6L4, Canada, to [email protected]. Identity verification may be required before it is completed.